Holyoke Housing Authority

475 Maple Street, Suite One, Holyoke MA 01040

(413) 539-2220


tools small2

Work Order
(413) 539-2216


The Holyoke Housing Authority Coronavirus (COVID-19) updated action steps:

Tocar el botón traductor arriba

The HHA is focused on protecting our residents, employees, and community members during this unprecedented event.  This is a constantly evolving situation and we are updating our policies to respond to the changes.  For the most up to date information bookmark this page. Here are some of the highlights of our response:

Governor Charlie Baker has ordered all non-essential businesses to close, effective Tuesday, March 24th at noon, until Tuesday, April 7th at noon. Accordingly, Holyoke Housing Authority administrative offices will be closed to both staff and the general public, please be aware:

  • All HHA appointments have been cancelled and will be rescheduled. 
  • The HHA will be deferring rent collection and payment processing until further notice Please note that you are still responsible for paying your rent, which will be processed when HHA is allowed to reopen
    Immediate vendor payments will be delayed.
  • New move-ins, lease-ups or non-emergency transfers will be postponed.
  • Non-emergent work orders will not be completed immediately.
  • HAP payments will be processed; however, payments will be based on the most current information.
  • If you are a new Voucher participant and you are on searching time you will be extended automatically for 30 days.
  • All Section 8 terminations will be delayed until further notice.
  • Maintenance staff will be operating on an on-call rotating basis, and only responding to emergency work orders. Call 413-539-2216 and your call will be triaged.

    We thank you for cooperation and patience during this time, and we hope you all stay safe and well.
  • For families that need assistance with food or other services we have compiled a list of community resources that are available.
  • We also have a response feedback email setup that can answer any other questions, contact us at

Latest News

  • 19 Mar 2020

    Community Resources

    Food Options for Seniors (60 and older): Call WestMass Elder Care at 413-538-9020 to sign up for Meals on Wheels Food Options for Families: Kate’s Kitchen is providing to-go meals in the parking lot...
  • 13 Mar 2020

    HHA Response to COVID-19 Virus

    HHA Response to COVID-19 Virus In response to growing concerns around the community-level spread of the COVID-19 virus, HHA is implementing the following procedures effective immediately to ensure...
  • 28 Feb 2020

    HHA Awarded Resident Opportunity and Self-Sufficiency (ROSS) Grant from HUD

    HHA is proud to announce that we received a Resident Opportunities and Self-Sufficiency (ROSS) Grant again this year. This 3-year grant will allow us to continue the very important work of...

South Holyoke Homes


The Holyoke Housing Authority is proud to have been selected as the lead developer of the South Holyoke Homes, an affordable rental and homeownership project around Carlos Vega Park in South Holyoke. To learn more about our project, please visit our website.

Records Request

All record requests should be made to our Records Access Officer (ROA):
Matthew Mainville, Executive Director
Holyoke Housing Authority
475 Maple Street | Holyoke, MA 01040
413-539-2202 |  
For more detailed information please check our Record Request Policy.